Frequently Asked Questions

Joining Nurtem is entirely free, and there are no fees involved. Creating your profile comes at no cost, and we take care of marketing your profile and connecting you with potential students.

Once you join as a tutor, we will provide you with a separate pricing policy. In brief, you will be paid at the end of each month, depending on the number of classes you conducted during that month.

To facilitate automated payment processing, we request you to connect your account information via Stripe in the Tutor dashboard. Stripe is a trusted payment processing platform that ensures the security of your bank account information. Rest assured, your bank details will never be exposed to Nurtem. Once the payment is sent to Stripe, they will transfer it to your bank account directly. Stripe is widely used by leading e-commerce platforms, and you can find more details about them at this link: https://stripe.com/customers.

The number of classes you choose to take is entirely flexible and depends on your schedule. You can easily add classes from your dashboard based on your availability. Occasionally, we may inquire if you can accommodate a new student’s request within a specific time slot. You have the option to accept or decline the request as per your availability.

At Nurtem, both tutors and students are required to inform us about class cancellations. If a class cancellation is planned well in advance, we will schedule a make-up class based on the availability of both the tutor and the student. Additionally, the fee for cancelled classes will be refunded to the students.