FAQ

Frequently Asked Questions

Tutor

Welcome to Nurtem. We are very excited to see that you have taken the first step by partnering with Nurtem. We have put together a FAQ that will answer some of your questions.
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Tutor’s queries

1. How to join Nurtem?

Joining Nurtem is a very simple process. All you have to do is click on “Join as Tutor” from our website. From there choose Sign up via  Google or facebook or your mail id.  From there it is a very easy process to set up your tutor profile and add classes from your dashboard. You can always reach out to us via support@54.187.22.120 or whatsapp/text 408-365-4708.

2. Is there a fees to join Nurtem?

There is no fee to join Nurtem. Creating your profile is completely free and we will handle the marketing for your profile and connect you with the students.

3. How will I be paid?

There is a separate pricing policy , we will forward once you join as a tutor. To give a simple answer, you will be paid at the end of the month , based on the number of classes you conducted during that month.

4. Why do I need to connect my bank account in the Tutor dashboard?

For automated payment processing , we need you to connect your account information via Stripe.We use Stripe to handle the payment processing. Your bank account information will not be exposed to the Nurtem at any point.We send the payment to Stripe and stripe transfers to your bank account. Stripe is used by many leading e-commerce platforms. Please visit here for more details : https://stripe.com/customers

5. How many classes do I need to take?

The number of classes you wish to take totally depends on your schedule. Based on your schedule , you can add the classes from your dashboard. Sometimes we might check with you if we get a new request from a student and if you are available during that time slot, you can accept or you can deny the request.

6. How to handle class cancellation or make up class?

At Nurtem we expect the tutors and students to inform Nurtem about class cancellations. For class cancellations planned well in advance, the make up class will be planned based on availability of the tutor and the student. Fee for cancelled classes will be refunded to the students.

About Our Services

How to bring in our existing students?

You can always bring in your existing students into the system. This will help you to manage the classes, communication via Nurtem, all in one place. You can always contact support@54.187.22.120 for more details. We will help you with the on boarding process.

What are the benefits of joining Nurtem?

Nurtem will act as a one stop shop to advertise your classes , camps and events. As a tutor you can focus on your students and leave the marketing and advertising to us. We will also handle the payment processing, track fee payment and student progress. Nurtem will take care of all the management activities on your behalf.

Will I be able to see the students in the system?

At Nurtem we believe the privacy of the students is very important. You will be able to see the students enrolled in your class.

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Reach out to us and leave us your comments

Any help we might offer to find your dream learning experience. For further questions and comments
Mail to support@nurtem.com