FAQ
Frequently Asked Questions
Student

Student’s queries
1.Is digital campus available 24/7?
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The Nurtem academy is run 24/7, the digital campus depends upon a tutor and your course. the past classes are available on the site 24/7. You have to re-visit your videos at any time.
2. Is there is any age limit for being a student?
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No. there is no age limit for a student as well as a tutor. in our site, nurtem.com age is just a number, not a knowledge.
3. What to do if you aren't receiving course emails?
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In our site, Nurtem.com has a supporting chat line that is available 24/7. if you have any issues contact us whenever you want.
4. Which language the courses are?
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In the site, Nurtem.com has a universal tutor. The language of the course depends upon the course and the tutor. Language courses are based on language.
5.Can I cancel my membership?
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Yes. If you want that is possible but it’s not necessary for our site.
It depends on the course completion.
6. Do I need to pass any tests to receive the certificate?
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It depends on the tutors. as a student, you need to evaluate your knowledge. It is a pure milestone-based class, for each achievement your going to gain a reward.
7. Who are the tutors?
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All tutors are not well graduate persons but they all are experts in their own field. they just want to share their knowledge for improving your skills as well as their skills.
8. Can I ask the tutors my questions related to the lessons?
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Yes. Is there all possibilities available. tutors are students friendly. If you have a doubt ask them at any time.
9. Can I download an academy videos to my computer?
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It is like a window classroom. it means doesn’t full of videos. if there is a video maybe download is possible depends on the tutors.
10. How to get refund or cancel classes?
11. Is there a trial class available?
12. Is there any referral bonus?
About Our Services
How to reach Nurtem Work?
For Non-US based tutors
- Payment will be transferred to the bank account of tutor’s choice
- Tutor has to provide the bank account information to Nurtem by sending mail to support@54.187.22.120 (after creating their profile)
- Pls send the mail with following information:
- Name (as it appears on the bank account)
- Name (as it appears on Nurtem)
- Mobile phone number
- Nurtem profile id
- Name of the bank
- Bank branch where account is held
- Bank account number
- Bank IFSC code
- Fee per class (Please specify currency as well – USD or Rupees etc)
- Tutors usually share this information immediately after creating the profile. But some tutors choose to wait for the first student to sign up for class with them and then provide the bank account information to Nurtem. Both are acceptable but sharing this information early helps minimize the delay from our end to send the payment to tutors.
- If there is any change in payment accounts, pls do contact us immediately.
- We are working on integrating additional ways to receive the payments and will inform you as soon as they are available
- If you have a special request, to receive payments through alternate mode, please discuss with your Nurtem support partner you are working with or mail to support team (support@54.187.22.120)
How to enroll in a class?
How to pay for the class?
Is the payment secure?
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Any help we might offer to find your dream learning experience. For further questions and comments
Mail to support@54.187.22.120